Dreams - St Helens

Kevin was very professional and friendly making our experience choosing a bed easy.

I had a very warm and helpful welcoming the staff met all my needs and was full of information and good advice

very satisfied with my experience instore today, staff were friendly and very helpfull, i purchased a tv bed as i have previously bought a tv bed 5 years ago and i know the quality is very good on them as my one is still going strong, i just wanted a change, looking forward to receiving my new bed next week

We visited twice, the first time just to look around. We were left to our own devices until we needed assistance and the staff were very knowledgeable and helpful. We returned a week or so later to Make our purchase and we were immediately offered tea and coffee and allowed to discuss matters between ourselves before we made a final decision. Ashley, the assistant we saw, was very knowledgeable and guided us through the process and offered advice on fittings within the wardrobes. A very pleasant experience and we will certainly return for more items if needed. Can't wait for the wardrobes to be delivered.

Helpful friendly staff who were very accomodating

Kevin couldn't do enough to find us a bed and mattress that satisfied what we were looking for

WE WERE ABLE TO FIND TO BED WE WANTED SAVING US TIME SHOPPING ROUND

I needed new duvet's and mattress protectors so on the recommendation of a friend, visited Dreams in St. Helens. I hadn't planned on buying today, I really just wanted to get an idea of prices.. I said as much to the man who asked if I needed any help. However, even after saying this to him, I was delighted that I took the time and trouble to show me all the ranges. His name was Richard and he was a really friendly guy and didn't try to push me into anything! I loved the range of duvets and will defitly be back to replace my duvet on my own bed next month! I was really impressed with the mattress protctors but did feel that they were a little too expensive and so said that I would have to leave it but then Richard showed me through to a clearance selection and I was absolutely thrilled to be able to purchase protectors for not only my own bed and guest room but also for my childrens beds for a mere £5!!!!! I never get a bargain and am rarely so impressed with a 'salesman' - just wanted to let you know as he treated me with as much care and attention as if I was buying a £3k bed. Well done Richard, well done Dreams.. hope this review puts a smile on some faces today :-)

We were immediately welcomed by Ashley. He came upstairs with us after a few minutes and pointed out a bed which was further discounted after sale price which made our minds up and we were sold! He helped us as we needed to get a further £50 to get up to £500 for interest free credit and we walked away very happy with the whole experience. He was happy to help and really friendly.

The customer service we received was very good and the cost overall was very good value.