Dreams - St Helens

As we walked into the shop we was assisted straight away by Kevin, me and my partner told him what type of mattress we was looking for and Kevin recommended the tempur mattress. Overall I was very pleased with the staff knowledge towards the mattresses, and with the customer service.

Good knowledge by the assistant, shared in a friendly efficient manner

our visit was a good and friendly better than i thought it was as same as the first time we got our other bed could not ask for anything eles

Sales Assistant was outstanding.

Your employee Julie at your St Helens store was very helpful and assisted me very well in finding the right bed for myself and my little boy.

The service from the staff from the moment we entered the store was professional, and well balanced and met our needs. We were listened to and our questions were answered clearly and to the point.

The staff were very helpful and friendly and explained fully the price plan offered.

It was late night opening on a Friday evening. Store was empty with just one sales person on shift. Was attentive and helpful even got me glass of water when I asked

Julie was attentive without being overpowering. She gave us time to consider what we wanted and helped us to reach a decision based on our needs. There was a good range of choice available with plenty of options.

Upon entering the store I was met with a friendly relaxing atmosphere. No pushy salesman in my face just a gentle greeting with an offer of assistance if needed. After browsing I asked the sales assistant a few questions about the product I was interested in. I was impressed by his knowledge and confident replies to my questions. He gave me all the information I needed to help me make a decision. I left the store with a smile on my face knowing I had got a quality product at a great price.