Dreams - St Helens

I was offered a cup of tea and not rushed in making choices. Prices of items were also heavily discounted which was great.

Andy was the most pleasant sales person we've ever dealt with and made us feel very relaxed and happy with our purchase. Throughout our time there we were offered refreshments and given as much time as needed to thoroughly evaluate all the available options. Andy went out of his way to ensure we'd looked at each and every option in order to be completely happy with the sale. We not only were informed of each specific aspect of our purchase but it was done in a cheerful fun manner that made the whole experience very enjoyable - in all honesty, we would both happily have stayed chatting with Andy for quite some time. The whole team worked well together and they assisted each other with various aspects of their jobs whilst we were there which highlighted what a great working environment they have within the St Helens Store. It is very rare that when you get home after spending a large sum of money you comment on what a great time you've had, but that's exactly what we did and should the need arise, we will be more than willing to visit Andy at Dreams again!

Great Customer Service, welcoming, nothing too much trouble.

I like it because nobody pressurised you. We could wander round at leisure. When we needed assistance very nice lady came and she was brilliant (made nice coffee as well) very pleased with our visit and will certainly recommend you.

I told the salesman what my needs were, and he guided to me to the right product. I didn't feel pressured at any time.

Staff extremely helpful and friendly.

From the minute we walked in Andy asked us if we wanted any help, no pressure, and explained the colour coding system to us. Offered us some drinks and talked to us about the different options available and also left us alone when me and my husband were talking between ourselves. He also made the effort to speak to our 12 year old son about Pokemon Go which was nice of him as sometimes kids are completely ignored. We spoke to all of the staff actually, the manager and two ladies who were all really friendly and helpful. This is the second time in the past 6 or 7 months that we've bought a bed from the St Helens store and we went back there mainly due to the excellent service we experienced there. Highly recommended.

Julie the shop assistant was very helpful when we was choosing a bed and headboard. She also helped us choose three lovely sets of bedding that was in the sale. Very appreciated fantastic member of staff

Excellent service given by the team at St Helens and the patience of the salesman Kevin in ensuring we purchased the correct bec for our needs, we were very impressed with his knowledge of products and advice given.

the cutomer assistant whos name was kevin was more than helpful i expained to him i have back rpouble and he was very knowledable about which mattress i should choose he was very patient while i tried different beds and at no time did i feel under any pressure to make my purchase