Dreams - St Helens

The salesman was very polite and informative which is rare these days.

I was very highly satisfied with 'mikes' enthusiasm and knowledge of products.... I'm yet to see if I'm satisfied with my bed as it is only coming in a few weeks time!!

The approach of the shop assistants Richard and Julie was great, they were both very knowledgable, friendly and we didn't find them pushy. Nothing was too much trouble and we were encouraged to take our time to choose the right products for us.

I went with my wife to browse for a new mattress on the Thursday before my shift for work started at 2pm. I was pushed for time so was really just browsing to get a couple of prices. The advisor in your St. Helens store was fantastic knowing I had to go to work he gave us a brief explanation of the types of mattress on offer and the best to suit our needs.although this was brief his valuable knowledge was exactly what we needed. We came away knowing exactly which mattress we was going to purchase when we had more time. We returned to the store on the Sunday the same week only to find Kevin was working much to our delight. Kevin remembered exactly who we were and what we wanted to purchase. We sat down and sorted everything out finance etc and to are amazement our mattress was ready for delivery 4 days later. 2 - 3 weeks at bensons. What a credit to your company Kevin is great customer service. Looking forward to delivery and a peaceful nights sleep thanks Kevin.

THE DREAMS COLLEAGUE ASSISTANT MIKE WAS VERY HELPFUL,KNOWLEDGABLE ABOUT THE VARIOUS PRODUCTS AND EXTREMELY POLITE AS WERE HIS WORK COLLEAGUES. HE PROVIDED COFFEES AND SOFT DRINKS FOR THE GRANDCHILDREN, NOTHING WAS TOO MUCH TROUBLE. WE WOULD HIGHLY RECOMMEND THE SALESMAN AND SHOP TO ALL WHO REQUIRE A BED AND ARE NOT 100% SURE OF WHAT THEIR EXACT REQUIREMENTS ARE. IT WAS A PLEASANT SHOPPING EXPERIENCE FROM START TO FINISH WITH NO PRESSURE AT ALL TO BUY ANYTHING.

Mike who delt with us was very freindly and explained everything about all the differant mattresses.We went into the shop not really knowing what we wanted but Mike guided us in the right direction without being pushy .Good to deal with !!

Mike @St Helens was very helpful and pleasant. He explained the different categories, gave us as much time as we needed to browse and make a decision but was also on hand if we had any queries

The salesman Mike was extremely helpful and pleasant. The quality of the products were good and we were even offered tea and coffee while we were just browsing.

Mike was extremely helpful and understanding of our budget and requirements, provided us with all the guidance we needed and left us to browse and make our decision - just what we want!

On entering the store I was greeted by Andy with a warm welcome and straight away he made me feel at ease. I asked could I test my possible purchase and again, straight away Andy provided me with a pillow he explained and answered all my questions.so there and then I decided to go ahead and make a double purchase ! I was offered and received a lovely cuppa and a delivery date of just four days away, which was beyond my expectations and made my very happy. I completed my purchases , with a few extras along the way , which Andy kindly carried to my car . The whole customer experience was first class and I would highly recommend shopping at Dreams ........ I would go nowhere else. Thanks Andy . Ps hope you enjoy your hols and good luck with your future wedding .