Dreams - St Helens

Mike knew the products provided pillows to test the beds and gave really good advice as we weren't sure what we needed.

Bright clean store well laid out and the staff were very helpful. We were left to take our time not rushed or pressured to decide.

Bright clean store well laid out a pleasant shopping experience

The lady who served me was fantastic, she had so great communication skills and was so understanding I wish every body I had to deal with on a daily basis was like her 10/10

I visited your shop in ST Helens, I was very pleased with the customer service I received, I took my time choosing the mattress I wanted I was not pushed by sales staff that you can get sometimes in shops. But they was very helpful and explained all questions I asked. I found the staff friendly and professional. I would recommend this shop to my friends and family.

Salesman Andrew was friendly and knowledgeable without being pushy, as was his boss, shop was well laid out, loads of choice and loved the time in the special room which convinced us to buy a tempur bed compared to a sprung mattress. We had already been to Bensons the week before found a bed which was sprung, slightly cheaper but to be honest did not like the salesman, his attitude nor the shop so did not buy! - So glad we remembered DREAMS was in our locality and waited - cant wait for our bed to arrive next week - thanks so far great service!

What I delightful shopping experience I had at Dreams St. Helens! On what was a very miserable, wet and cold day, I thought that I would head to the shops and look at a new bed for myself and my partner. I was greeted by a very jovial man, Richard, who offered me a drink (can't recall this having been offered at other Dreams shops in the past?!) I explained what I was looking for and Richard politely explained the range of beds which fitted my expectations... I was offered a pillow and tried out some of the more expensive ranges, however, I decided that it really was a job for me and the other half to do together, so Richard wrote down my favourites and invited me and my partner to come in together at a later stage! Without being pushy Richard drew my attention to the sale bed linen as he said that there were some excellent deals on. He was friendly and helpful and in the end I chose 3 new duvet sets at an amazing price. One set for me and two for Christmas gifts for family members (we all have similar taste and colour schemes thankfully!). I am extremely impressed and will definitely be returning to Dreams, St. Helens and hopefully Richard will be there to assist.

The sales representative was very friendly and knowledgeable.

Extremely helpful, polite and knowledgeable

Both staff who served me were extremely polite and knowledgeable, they went out of their way to make sure myself and my family where comfortable with our shopping experience even to the point of offering us a tea or coffee, would definitely recommend this store to my friends