Dreams - St Helens

Great knowledge of products and helpful friendly advice

We went into the St Helens store on Sunday 9th October looking to buy a bed. The sales assistant was Kevin who gave us his immediate attention when we entered the store. His knowledge of all the products he showed us was exceptional. He assisted us throughout our stay which ended with us purchasing our tempur adjustable bed, 2 headboards, 2 tempur pillows and mattress and pillow protectors. Extremely satisfied with his help without feeling that we were pressured

We were made to feel very welcome and valued customers.

Andy was friendly, polite and helpful.

Andy, our salesman at the St Helens store could not have been more helpful and courteous. He took time to listen to and understand our needs and choose appropriate products that took these into account.

Becky was very friendly and helpful, she offered me a drink but I declined, she went an extra mile to satisfy all my needs. James the assistant manager was brilliant as well, will definitely go back.

Kevin at St Helens was very helpful listened to what we wanted explained the options and answered our question's then left us to decide. Helpful but no pressure great

The Sales Assistant (Julie) was sufficiently attentive without being too pushy - an excellent balance and a skill not always easy to get right. We were invited to try beds for comfort/suitability. Whilst we were trying a number of possibilities she even made me a cup of coffeee - which incidentally was exactly how I liked it. There was a fairly sizeable discount since we were happy taking a display model mattress. As a small bonus a few extra pounds was taken off some sundry bedding items at the checkout.

Knowledge of the products good, very speedy service, friendly

Staff extremely helpful No pressure just constructive advice Made both of us a drink