Dreams - St Helens

Lovely meeting Julie made me so welcome helped me didn't rush me and offered support and advice.

Assistant very informative and helpful. Shop layout goog.

My partner and I were happy for the shop assistant 'Andrew' to give us advice on different mattresses. Thanks to his knowledge, we purchased a mattress which is good for us.

Polite and friendly staff who assisted and offered advice without being too pushy. Quick service, didn't have to wait around. Bed was ordered and delivery arranged promptly.

The sales assistant Andrew was extremely helpful but at the same time he left us to look aroubd by ourselves without hasseling us. He and his colleague made us drinks during our visit

Assistant was exceptionally helpful and spent a lot of time with us. We felt that he was genuinly interested in getting us the best deal and nothing was too much trouble. Our only negative reaction was the length of time the product will take to be delivered. However, the assistant explained that as the item was "made to order in Germany" it would take approx 8 weeks. Not too happy about this but the quality of the item hopefully means that it is worth waiting for.

Needed new mattress for single bed. Was dealt with by member of staff named Kevin. Was very knowledgable and helped clear up some misunderstandings we had around different types of mattress. He wasn't pushy though and let us make our own decisions around comfort, brand etc. He really excelled though at recommending some pillows to fo with the mattress. I am notoriously picky with my pillows and have not been able to find any to replace the very old ones I still cling on to. The fact he was able to find a type that not only were reasonable but also I was very impressed with him made him the hero of the day.

Andrew in your breach in St Helens , was most helpful and new his job. Happy to recommend . Thank you for good service. As well as a cup of coffee.

Friendly staff Knowledgeable Personable

I went looking for a single bed and a mattress for my mother who is 82 . A dream colleague called Mike came to us who was very helpful . Giving us excellent advice to what bed was needed we went onto purchase a bed and mattress .