Dreams - St Helens

My wife and I received excellent service in a friendly and relaxed way from both Kevin, who dealt with the sale, and Laura who helped when there was a computer glitch at the transaction stage. The was a wide range of beds, mattresses and accessories. It is a very friendly and welcoming store. Keep up the good work

Very friendly helpful staff

We have bought from Dreams before,so we knew we would get what we wanted. And the service was excellent as.

Kevin dealt with us when we ordered our new bed, mattress & pillows, however the pillow I had was too hard so after dreams offered me vouchers towards the purchase of a softer pillow we went back to see Kevin & he sorted a softer pillow, he is excellent at his job & will definitely send family & friends to see him

Andrew in your St Helens shop was extremely helpful too me in my choice and placing my order.

The assistant gave us plenty of help and advice and left us alone to chat about the beds we had seen. We had plenty of time looking over various beds and the assistant was most helpful but not forceful. The decision was ours. The only problem we had with the experience was with the " add owns" at the end, plenty of help offered but always at a cost so had to choose which service we really needed. It' so a long time since we bought a bed........ Looking forward to having our delivery on Monday.

my wife and I only went into the store to enquire about a new mattress. However during our consultation with Andrew it became clear to us that we needed a complete new bed. We found Andrew to be extremely knowledgeable about your products and how to match them to our needs. There was no pressure from any of the staff for us to buy the bed we did, we were offered different options of quality, style and price. Purchase options were also fully explained to us. It was a pleasant experience to shop at the store.

the assistant Laura was pleasant and very helpful she gave us time on our own to discuss the options and did everything to accommodate our needs, will definitely recommend Dreams store at St Helens to friends and family.

The woman was really helpful with what we wanted and both staff were very welcoming whrmln we came in the store x

Kevin asked what we wonted to buy then talked to us about the difrence in the items and I most say he know what he was talking about