Dreams - St Helens

Both Kevin and Richard were very helpful with everything we needed.Helped us to get the best deal for our money, and both very patient as we were quite unsure of what we really wanted. Good customer care from both of them.

Good choice, friendly staff great service

good service and good product

Friendly helpful staff, very good product knowledge. Didn't feel pressured in any way to buy, after my questions where answered I felt comfortable browsing on my own. I was unsure which mattress would suit me best, the member of staff helped me offering advice, and took me to some different ones to try. I felt the member of staff gave me they're complete attention, and didn't rush me in any way.

It was like home from home,we'd visited the store 2 days previous to look and decide when to purchase,there was no pressure to purchase that day. When we returned we sought out the young man we had previously spoken to and said we would like to go ahead with the product we originally saw. We were then asked by another member of staff if we would like a coffee ,or tea whilst we were finalising our purchase. Was so impressed by the courtesy and friendliness of staff and the knowledge they had of goods on display.Hats off to Dreams for this experience was a bit sorry when it was time to leave. Will definitely return when my bed needs replacing

From the ordering over phone with KEVIN who was very helpful we found the whole experience efficient especially with messages informing us of the time slot and the comfort of the mattress is excellent! Thank you Dreams - Mrs Tickle

The staff member Kevin was very friendly, helpful and knowledgeable. We were made to feel that we were valued customers. The time to delivery was great and done to suit us. 2 very satisfied customers

We are highly satisfied as we found the ideal bed at the ideal price as soon as we entered the store. The store assistant was very helpful and knowledgeable and offered us a drink whilst we browsed. Also he was helpful he wasn't 'in our faces' which really puts me off and I would have walked out the store as I have previously were there are over zealous salespeople. Even though he tried to sell 'extras' we didn't feel pressured but understood that he was just making us aware of what was on offer. Its a shame the delivery couldn't be earlier than 2 weeks but that would not stop me recommending or returning to Dreams. Thanks

The customer service was brilliant, he supported me and helped to secure my descion. This made the experience a lot better.

I had travelled up from the Midlands on the Saturday and had not had a great journey. I am moving back to the NW and wanted to purchase a new mattress. I got parked right outside the store and as I walked in was greeted straight away. I explained my situation and the first thing I was offered was a cup of tea.....bliss! Julie explained all of the mattress options and ensured I tried out various ones before deciding on my purchase. Really great service from Julie and her colleague (apologies I did not catch her name) and service you cannot buy from the internet. Well done and thank you. Mark Naughton