Dreams - St Helens

Sales assistant Laura was very helpful and pleasant

Quick and easy, no pushy sales.

Friendly helpful staff, didn't hasske me to make a.choice but were available to answer any questions

Very friendly and helpful staff, didn’t rush me, let me browse happily but were available when needed. Weren’t pushy either which is always nice

We were greeted on entering the store by Andy who was available to help us all the time we were in the store. He was very knowledgeable, friendly and extremely helpful and soon helped us choose the correct mattress to suit our needs as well as providing a welcome cup of coffee. Andy encouraged us to try as many mattresses as we liked and never rushed us or pushed us into a sale. He showed us different pillows too and we ended up choosing those as well. Andy was always polite and arranged delivery and collection of our old mattress to suit us again. The chance to change our minds if the mattress didn’t fit our needs within the 40 days was a great bonus and made the decision to purchase an easy one. We will certainly consider Dreams again for future beds etc.

The staff were very helpful and friendly. The store was set out well and it was easy to find what we were looking for.

Everything was dealt with in a highly professional way and the staff were a credit to the company

Andy and his colleague were fantastic. They asked the right questions, answered all of ours and gave good advice. We purchased there partially because we liked them so much and felt the service was great. The product appears to be high quality and very comfortable so far.

THE SALES ASSISTANT WAS VERY FRIENDLY HAD GOOD KNOLLEGE AND WAS VERY EFFICIANT IN SORTING OUR NEEDS

The sales assistants were very helpful to myself and my friend. We were even offered a cup of coffee as soon as we walked into the showroom 🙂🙂👍 We were not rushed into making a decision and we were encouraged to try different mattresses even though I had gone in the shop more or less knowing the mattress I wanted (as my son had previously bought one from the same shop and highly recommended I went to the same place) but the store assistant wanted to make sure I tried various mattresses so that I was completely sure of my decision, when he could quite easily have made a very quick sale. Another gentleman took all the details down for delivery etc and also couldn't have been more polite and helpful. A good sale experience all round. These two gentleman deserve a high five ✋🤚 from their bosses! I more than likely will be buying another mattress in the New year and will definitely return to the St Helens branch.