Dreams - St Helens

Approached as we entered the shop however assistant not pushy x we were offered drinks on our arrival and it was explained where everything was situated x

The store assistant 'Andy' was extremely friendly and helpful. We had two children with us at the time and Andy made sure they were occupied throughout our visit. He asked if we would like a hot drink while we looked around the store and gave our two children a hot chocolate while our order was being taken which I thought was a lovely touch. Our children tend to get a little bored and frustrated when shopping for household items but the comment from my oldest (who is 11) was 'This is the best shop ever!!' Andy also took the time to explain all the different types of mattresses available as this can be a bit overwhelming when there are so many to choose from. We left the store feeling happy with our purchase and confident that our new bed will be just 'Perfect'.

very friendly and explained the product to us

Kevin the gentleman who helped us at the St. Helens branch was VERY helpful! He provided assistance, without being pushy, and really helped us with our purchase. He was able to give us a delivery date and was very knowledgable. He made the experience great!

Andy the man in the shop welcomed us when we arrrived asking us a few times if we would like a drink, but not making us feel harrassed, he was very knowledgable an appologised if he had to go see other customers he really was multi-tasking, very polite, when we sat with him to purchase our bed he went through the boring bits with humour so for once i was constantly listening, he explained after care well an we came out the shop feelin like we had a good deal an not like we had been ripped off, an absolute asset to your team, well done Andy x ( and i think he was on his own) x

Laura was very helpful, she did everything to help us had a lot of time for us

We were assisted by a very friendly member of staff who was very approachable & helpful. (His name was Andy). W had a rough idea of what we wanted and he was able to guide us through the shopping process. Excellent custom service.

Employees were very friendly and took their time with us (Kevin/Andrew) Pricing was easy to understand and very good value Quality of the mattress, bed & pillows are brilliant

The assistant Andrew greeted myself and my daughter with a nice smile, he was extremely helpful, polite, professional and knowledgeable, he allowed us to browse without us feeling pressured in anyway, we initially only went to browse and compare price information, but ended up purchasing the bed, and are very pleased and satisfied, I'm looking to purchase another bed soon, and will definitely go back to dreams and ask for Andrew.

An excellent choice and range of products.The sales assistant,Kevin,was very good!!! He was courteous and knew the products very well indeed.He didn't hassle us,but was there if we needed help with anything.