Dreams - St Helens

Jess was incredibly friendly and welcoming and listened to our wants and needs rather than jumping straight in with a sales pitch which could have been irrelevant to us as customers. She showed us the bed app thingy and from there selected a few mattresses with our requirements and budget. All of the information provided was detailed and explained to us in "normal" terms, ie: I dont understand mattresses or know much, but her knowledge and ability to lay the information out simply was incredible. The mattress we really liked was out of our budget however Jess gave us some time alone to discuss which I appreciated as I didnt then feel pressured into agreeing in haste, which then actually made me want to make a purchase in that store with that colleague. Overall Jess made the experience a great one and I would recommend dreams and the team in St. Helens to anyone.

The dreams staff member who helped assist me was very friendly and made sure i fully understood the product aswell as reccomend to the best of my explanation different products. The dreams store was lovely and clean, the atmosphere was wonderful.

Staff were very informative, polite and gave us time alone to discuss our intentions didn't push us into anything felt very comfortable.

The sales assistant was very helpful without being pushy. Jessica was very knowledgable and made the experience very easy.

We shopped in St Helen’s and we had a short amount of time to spend in the shop. We were greeted by Andrew who pointed us in the direction of bed frames we we’re looking for them allowed us time to choose in private. He then talked us through the pricing and delivery and offered to help us again as we plan to visit again to buy mattresses when we face more time.

Friendly sales person approached us as soon as we entered the store. Very informative. Andrew dealt with our order and was friendly and efficient. Very satisfied with the service.

Andrew was helpful and I was impressed by the bed test to find the right mattresses for me. Andrew made the whole process easy and he was excellent

Excellent customer care and service. We are already repeat customers

Kevin at St Helens was very friendly and provided with a great service

The person who served was really good and had a lot of patience in serving my daughter and I.We only went for a bed for my daughter but he was such a good salesman I ended up buying myself one as well.Being in sales myself the salesman is so important to a company and he was excellent.