Dreams - Isle of Wight

We didn't think we would be very long in-store, however that quickly changed. We ended up staying in there, pinpointing the perfect mattress, finding a different bed frame and even coming out with a stunning wardrobe too. On our first visit we came out with quotes for 2 different bedframes but with the same wardrobe. Jen helped us with all of the above taking us through the different quotes, amending them so we could see the difference in price and her general breezy, friendly approach and love for the products was a refreshing experience to receive. The coffee was better than most places you go to have coffee, we were so impressed. And it was all an experience that was a little out of the blue for us. Jen was great, as I said her disposition was easy going but her passion for the products and knowledge was infectious. The manager, the man, he was laid back but he was always there to assist with further knowledge if needs be, plus you could see he was willing to make his customers feel at ease. We are very impressed. We look forward to receiving our new bed, mattress and wardrobe.

Staff courteous and attentive

The assistant,Kate gave me a lovely coffee while I tried out mattress'. She left me to try them. So I didn't feel pressured. She was very helpful. The value of the mattress is really great in the sale and free delivery. No other store locally can compare.

Good range of beds and mattresses. Friendly and knowledgeable staff.

Salesman was very attentive and helpful and keen to assist. Products look to be good quality. I hope I sleep well on the new mattress!

Very helpful staff who devoted appropriate amount of time to my needs.

the guy that served us was friendly, knowledgable and gave us the time to answer questions and then let us ponder and discuss the options he gave us.

Helpful staff

I have shopped at the store before and always found the staff very professional and knowledgable about the products

The sales assistant (Matthew) definitely went the extra mile. My husband and daughter were with me with my young grandchild. He even blew up a balloon for my grandson. He showed us everything and then was not pushy but let us take our time to work out which bed was the best for us. I was HIGHLY satisfied with his service.