Dreams - Isle of Wight

Jennifer was absolutely super, she helped on two separate occasions and totally understood our situation and needs. Really easy to talk to, attentive and knowledgeable.

Highly efficient

Excellent customer. Sales colleagues were approachable without being pushy. They were attentive when needed and provided a most excellent hot chocolate. All in all excellent customer service.

Michael, the salesperson, was very kind and had a smile on his face...makes a real difference when you arrive and as I am disabled he was very considerate...thank you

Highly satisfactory service

A specific member of staff, Jen, was highly knowledgeable, friendly and effective. I run marketing for a mattress company in Canada myself so was ready for sales spiel, but was delighted to find genuine advice and understanding about what I was looking for, which after looking at 5 or so mattresses managed to upsell me the most comfortable mattress I've ever tried, by about 600 pounds above what I wanted to buy, and leaving me happy about it afterwards. One of the best sales people I've ever met.

my health is poor at the moment and the salesman was very helpful .

Very helpful staff

All of our needs were met - friendly service, respectful approachable staff. Informative assessment re the type of mattress needed. Helpful in choosing frame - we are governed by space up our stairs, assistant was very aware and ensured the packages it comes in would not be too big

Friendly staff. Asked us our needs