Dreams - Isle of Wight

Having first looked on line and made some notes about what beds I thought would be suitable the gentleman in the shop was very helpful and showed me all the products I had noted. I wasn't sure which mattress to choose and again he was very helpful, showed me all three, none of which I thought would be quite right. He then suggested another which I lay on and thought it would be fine. I needed to know that what I was going to buy was able to be delivered very quickly and he checked the availability of everything first so he would only show me what was relevant. Very nice helpful guy. Positive in store experience and looking forward to delivery for the 2 beds next Friday.

Great service an the lady remembered which we had been looking at despite weeks between trips to the store. Friendly and left us to it rather than awkwardly hanging around like some do.

Matt, Brett and other staff members were very helpful and patient with us because we made a few visits to the store before we made our decision on which bed and mattress to purchase.

Great customer service in the Isle of Wight branch

Matthew was attentive professional polite and informative, and accommodating.

I got the headboard I wanted immediately and at a very good price

Excellent friendly knowledgeable service

I had already found the bed online. It was not in the store. The staff were excellent and very helpful and it was ordered and paid for quickly. I would have liked it to be delivered quicker but understand that we live on the Isle of Wight and it can take a little longer.

I was met almost immediately by a member of staff who asked me some questions and then put me on the 'sleepmatch' machine. Following the results, I was shown and tried out all the mattresses suggested and given as much time as I needed. I had actually done some homework and the mattress that I finally chose was one that I had considered when researching the website. A sale and a delivery date was quickly and efficiently dealt with. The member of staff was most helpful and answered all my questions completely to my satisfaction. I left feeling highly satisfied.

We went in to look for a new mattress that would help us sleep better. We walked away with a new mattress, new ottoman bed frame, bunk beds with mattress' and pillows 🤣 All staff friendly and knowledgeable and keen to assist without being pushy.