Dreams - Isle of Wight

2079 ratings
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Location

The Gallagher Retail Park,
Newport,
Isle of Wight, PO30 7LG

anonymous

By anonymous | 5/4/2015

Service &friendliness was very good, plus we got what we wanted

anonymous

By anonymous | 5/4/2015

Friendly, courteous service. Not made to feel under any pressure to buy. Wide range of products to choose from.

anonymous

By anonymous | 5/3/2015

We were pressed for time and the assistant was rapidly helpful and allowed us to select the mattress we wanted having tried them out. We have already got the same make of bed that we purchased and needed another one.

anonymous

By anonymous | 5/2/2015

We found what we needed very easily due to the clear out of the store and then was rapidly assisted by Vicky the sakes advisor

anonymous

By anonymous | 5/2/2015

Sales assistant Vicky was well informed, courteous and explained our order form plus sales conditions clearly. We were at the Isle of Wight store and felt relaxed and unharrassed. There was lots to see on the shop floor and Vicky was friendly and attentive without pressurising me. She was very professional. I would certainly go to Dreams again.

anonymous

By anonymous | 5/2/2015

Because staff were helpful and I ended up purchasing what I went in for

anonymous

By anonymous | 4/30/2015

This was the first time I have ever bought a bed. The sales assistant, Matthew, took the time to explain how each different style of mattress works and how the colour coding in store helps to inform what type of mattress was on each of the show beds. Matthew encouraged me to look around the store and explore the different styles of mattresses and even brought me a cup of tea whilst I was doing this, making me feel comfortable and not rushed in any way. He informed me about the current sale and also which mattress would be in the new sale next week. When we discussed frames I explained I had planned to buy a cheap frame from IKEA, Matthew gave me the useful advice about how they frame sizes at IKEA are different to UK bed sizes so I needed to be careful. After printing me a quote, I left to have a think about my options. When I returned 4 days later Matthew remembered me and also the mTtresses I had been looking at. He was as helpful on the second visit as he had been on the first visit. I ended up spending more on a mattress than I originally planned, however I still feel that I got excellent value for money and received an excellent service as well.

anonymous

By anonymous | 4/27/2015

I was not sure what type of matress I needed and Matthew, the assistant was very helpful. Excellent selection of beds.

anonymous

By anonymous | 4/27/2015

Matthew was very helpful during our visit, he explained the product to us and was very understanding of my problems,and a very pleasant young man.He photocopied my Blue Badge,and arranged my vat exemption.

anonymous

By anonymous | 4/27/2015

Vicky was very friendly, she explained the colour codes for us to let us know what kind of bed we was looking at she was very pleasant and asked us if there was anything else she could do for us today :)