Dreams - Isle of Wight

Excellent personal assistant very helpful

Friendly helpful staff

Matt was an amazing young man. He knew everthing we was saying. No messing around. Straight to our needed. Iv never had better service. His a credit to Dreams. Hospertaily great. Gave us a bottal of water. We spent a lot of money. And when we get it it will be worth

I found the staff very helpful, answered all my questions clearly and professionally.

Staff member was very helpful and knowledgeable and helped us through the selection process.

The person I spoke to was polite ,very helpful and efficient. My order was placed in a few minuets.

Really friendly member of staff and we found what we wanted immediately. Was given a delivery date which was a month away but managed to change it online to less than a week.

Friendly knowledgeable staff.

I was let down on the day of delivery by Dunelm, I rang Dreams in desperation looking for a double divan. I spoke to a gentleman by the name of Matt who could not have been more helpful, he explained that stock was low due to the Covid situation but would check his warehouse and call me back. He did so very promptly, told me what was available and I was so impressed that I paid for the goods over the phone without seeing the bed. I was not disappointed with my actions at all, the bed is lovely. I arranged with a local company to deliver the bed - then Matt rang me back to ask if I had been able to arrange the delivery as he had some goods coming in and the driver would be passing our area on his return to the ferry port. He would ask him to drop the bed off if I had been unable to arrange anything else. Now that is service. I could not have asked for better. I would recommend Dreams very highly based on this experience, especially the branch in Gunville, Isle of Wight, as that is the one I dealt through.

From the start the assistant was very welcoming and not pushy. He showed us everything we asked to see and was very knowledgeable. He found an answers to our queries straightaway and was very attentive. The whole process was no problem and handled really well.