Dreams - Isle of Wight

Both my husband and I felt that the assistant who served us was so helpful and friendly even made us a welcoming cup of coffee when we arrived. He was patient and understanding and did not rush us while we made our choice. We would certainly recommend anyone buying beds or bedding to go to Dreams..

We were meeted and greeted and offered a cup of coffee but were not rushed. The assistant was very informative and helpful to our needs. Her name was carla.

The Assistant was so friendly (M Brett) He offered to make us a cup of tea and coffee.. His colleague was also very pleasant and kept our one year old daughter (whom was in her pushcahir) amused.. Due to the Isle of Wight Festival (the store wasn't busy) so was lovely to have the time spent with us.. The assistant went through the different beds with us and the fact you can lie on them to try them out. The store was very clean, tidy and airy. This is the 3 bed I have purchased over the years with Dreams. First a double (which is still going strong at my parents house) Then a single bed for our eldest daughter (whom 3.5) Then this new one. I said my eldest daughter loved the hippo (from Silent Night) The assistant said they didnt have any in store at the moment, but we were given a set of complimentary Silent Night Pillows. I really can't recommend our Isle of Wight store enough. Thank you

Very good assistant. Very friendly and fun. Made shopping a pleasure rather than a chore

We were served by Ruby, who was extremely helpful and brought me a coffee as a was not feeling well. She went out of her way to find us what we were looking for.

Good knowledge of staff. Friendly not pushy.

The staff were knowledgeable of the products and keen to assist. a friendly and approachable customer focussed team

Staff very helpful

Very good service with a lot of help from the assistant

having tried to order on line the day before which turned out very disappointing we were very pleased that we went into the store as we were met with smiling faces of real people who were very sincere in their offer of help it was great shopping experience which we intend to continue and shop less online and visit local stores wherever possible