Dreams - Isle of Wight

I CALLED IN THE PREVIOUS EVENING TO LOOK FOR A VERY SPECIAL AND LUXURIOUS BED THE STORE ASSISTANT APPROACHED ME AND DREW MY ATTENTION TO TWO PARTICULAR BEDS WHICH WERE TOP OF THE RANGE THAT I WAS LOOKING FOR AND WHICH WERE GREATLY REDUCED. FOLLOWING A TELEPHONE CALL TO THE STORE THE NEXT MORNING ANOTHER ASSISTANT ARRANGED FOR ANOTHER VIEWING AND THE MATRESSES WERE TESTED AGAIN SWOPPED OVER TO MY CHOSEN BASE AND WITHIN ..HALF AN HOUR DREAMS WERE PAID AND DELIVERY ARRANGED. ANOTHER BED WAS ALSO RECOMMENDED FOR ANOTHER ROOM AND HEY PRESTO !! I BOUGHT IT AND AM NOW INSOLVENT

Salesman had excellent product knowledge, was helpful but not pushy and we ended up with exactly what we needed (not what we thought we needed before we went in) and spent less than we planned. Highly recommended.

The showroom is very attractive, light bright and well laid out. The salesman was helpful, knowledable and patient.

The lady we had Jenny was really friendly, went above and beyond to maintain conversation while waiting for the computer to load to check online for us as well. She was really cool. She helped us with everything we needed and then when we asked what she would recommend, she took the time to clearly think about what we were asking and what would be best suited. she was just really nice in other words and couldn't of done anything better.

The Colleague who served us was very approachable and made us feel at ease giving us a cup of coffee whilst we had a browse and answered all of our queries and gave us very good advice without us feeling pressurised in any way shape or form, he is a credit to your company

Great customer service and helped with my every need in store and after purchase

We were greeted by a very friendly member of staff who made me and my partner feel very welcome in the store and tried his hardest to meet our needs, whilst making our visit fun and enjoyable (very rare whilst bed hunting!).I would highly recommend the store due solely due to the level f customer service we received.

staff very helpful

We found the items we were looking for easily with your staff's assistance

No waiting around for ages to be attended to staff helpful and knowledgeable