Dreams - Isle of Wight

Left to explore options once they had been explained to us. Put under no pressure but someone was available if we needed assistance.

The member of staff who initially served us was very helpful and what he didn't know he went and found out immediately.

Having time to try all bed and mattress types.

Advisor was extremely helpful and knowledgeable, gave us time to browse without being pushy

Jennifer was very helpful from the minute I walked in

Good product knowledge. Good advice given

Matthew was very helpful and was so good at the product knowledge. I did not feel under any pressure at all and it was a pleasure to shop there, thank you.

I purchased a small double sofa bed and have been looking for a very long time to find exactly what I want. The Kelso Sofa bed was demonstrated to me and seems easy to set up and comfortable to sit on. There was no pressure to purchase and I returned the following day to do so. Everyone I spoke to in store was friendly, helpful and thoughtful. I hope the delivery is as straighforward as the purchase. I will be returning to purchase my bed over the coming weeks. Thank you to the staff who helped out.

The store had a vast selection of floor display which we could try and the sales assistant was readily available for our questions and had an outstanding knowledge of the product line as well as explaining the pros and cons of the various items on offer.

The salesman Matt Moss IOW store was exceptional. He had remembered both myself and my son from when we brought another product about 4 months ago. He was friendly and his knowledge of mattresses was great just what we needed. Nothing was too much problem for him. At no point did I feel rushed into making a decision. If only all salesman were as helpful friendly and professional as him.