Dreams - Isle of Wight

A more than helpful salesman and very Knowledgeable and friendly. I got exactly what I was enquiring about. This was a telephone order Which my daughter collected the same day.

Very helpful assistant, helped us understand colour coding and showing us the mattresses that fitted our requirements.

Spoke to the manager and two staff,all extremely helpful.

Great customer service, friendly staff who took the trouble to make hot drinks including hot chocolate for my two daughters. Good explanation on how the mattresses are colour coded for more effective testing. Staff were all very professional. I liked how the store was set out and how clean the beds were so you didn't feel grubby laying on the beds. I liked how we were left to find the right mattress for ourselves but had a member of staff when needed. I also liked how we dealt with the same member of staff throughout our visit including handling the purchase of our mattress. I didn't feel obliged to buy a mattress and felt very reassured that if we were not happy once we had the mattress in our home we could swap it for a softer or firmer mattress. Overall experience was excellent. Thank you dreams.

Staff were friendly, attentive but not overpowering, gave me information about mattress rating system and gave me time and space to look for myself before checking back.

The staff were very helpful and friendly. Coffee was offered as soon as we walked in and we were given planty of time to decids with no pressure

the staff were very customer friendly and whilst they were there to help at any time did not pressure me into buying which was loverly.

The staff were very attentive, knowledgeable, willing and pleasant. Products were shown and explained with professionalism.

Knowledgeable friendly staff

We found the salesman very helpful and not pushy he spent time helping us make the right choice of bed