Dreams - Isle of Wight

2079 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

The Gallagher Retail Park,
Newport,
Isle of Wight, PO30 7LG

JS

By JS | 2/19/2017

Great selection of products, great value for money, experienced & knowledgeable staff. In fact the staff could not have been more helpful. I am disabled & was very happy to see that there was a lift which was clean & in workable condition. The staff were very patient with us & allowed us the time to come to our decision. They did not hover over us but were there when we needed them. The cup of coffee was also very welcome at the time. Many many thanks.

The Turners

By The Turners | 2/18/2017

Excellent Customer Service and very friendly salesman. Extremely helpful in advising on different types of mattresses and bed frames. At no point did we feel rushed or pressured into making a purchase. Would recommend Dreams and in particular the salesman Matthew Moss who helped us. Very pleased with our purchase.

Les W

By Les W | 2/18/2017

We were greeted on arrival and after a few minutes browsing an assistant asked if we needed help. He was very skilled in his knowledge and offered us a coffee and a few minutes said he'd leave us to make a decision. He wasn't pushy but was very informative and had a great knowledge of the product we decided to buy. We're really impressed with how smoothly everything went. We got all we needed with an exceptional service included. We'll done

Linda s

By Linda s | 2/17/2017

A very friendly and helpful salesman - Matthew Donovan - very satisfied with the purchase and felt confident that I can change it in 40 days if it doesn't suit.

Kate S

By Kate S | 2/16/2017

Matt was really friendly and attentive but gave us the space and time to try things out fot ourselves without feeling pressured into making a decision before we were ready. He was really helpful when placing the order and made sure we got a great deal and a quick delivery time frame!

Clive and Clare

By Clive and Clare | 2/15/2017

Very pleasant sales person

Ilovewight

By Ilovewight | 2/15/2017

Matt was incredibly friendly and made some great suggestions on extras I might need without being pushy. A lovely balance.

E IOW

By E IOW | 2/12/2017

Staff very helpful. Lots to choose from. Still waiting for my bed ....but as long as it arrives over the next 4 weeks I will Be happy. Dissapointed a delivery date still not given.

ShonaF

By ShonaF | 2/11/2017

Most important thing for me is the 40 day option to return if not satisfied with the bed. Knowledge of Matthew, Store Manager was superb. Loved the colour coding using pillows.

Izla

By Izla | 2/9/2017

Made welcome offered a hot drink showed grades of mattresses then let us walk around. The 2 king size beds we chose look nice and was bought very smoothly. Informed us when the delivery will be and will confirm by email which is ideal as this items are going to our new house.