Dreams - Isle of Wight

I wasn't kept waiting;the assistant was helpful and courteous;the products I wanted were readily available.All nall a good shopping experience.

overall experience excellent

I have six bedrooms to furnish one room at a time came to dreams after the advert, this is the best store that I have been in for the quality of the products and most of all the service provided by Carla who was very very helpful and I enjoyed my cup of tea.

We were served by the store manager who was exceptionally pleasant and helpful. We also visited Mattressman but went back to Dreams to place our order based on the assistance we received from the store manager in particular, the product, and the overall customer experience. Couldn't be faulted.

Jenny of the Isle of Wight store was 110% everything a purchaser could want. After a brief no-pressure greeting , Jenny steered us to the right products and gave us coffee within minutes and left us to get on with things . She later came to give advice without being intrusive. We've experienced good service before in stores but Jenny is in a league of her own- mega excellence. Please inform her of our comments.

The staff were very friendly,helpful and knowledgable

From the second we walked through the door to the second we left staff were helpful and courteous, moving mattresses to different bases without a problem at all, very knowledgable about the products and able to assist us in finding the perfect bed for our needs..... very quickly realising we were going to be very particular, this was the 3rd shop we had visited to purchase our bed, sale made.. well done dreams

The staff were friendly and helpful.

I was purchasing a bed for my parents who live in Kent whilst I live on the Isle of Wight. The gentleman who served me was extremely pleasent and helped not only in choosing the right bed but in all the dates for arranging delivery that fitted with me travelling to Kent to be there when the bed was delivered. Nothing was too much trouble.

Good to have a full understanding of all the different mattresses given by the Dreams Colleague which greatly helped us to come to a decision.