Dreams - Isle of Wight

The staff were very knowledgeable, very helpful, gave us our own time to make a decision on a new bed. You could say "it all went as sweet as a dream" Thank you 😊

Very helpful and friendly. No waffle or sales jargon. Just very thorough and to the point.

Jennifer was an excellent sales assistant, knowledgeable, very helpful and pleasant. Couldn’t have been more helpful.

Very helpful & friendly service over the phone. Very knowledgeable & fast response. I felt like an important customer & will definitely be back.

I have a bedroom in the attic space. It has a narrow doorway. The assistant was very understanding of my problem. No space for a headboard as the bed would have to come too far forward. I needed a bed with storage as storage is an issue. He helped 100%. Just a shame the bed had to be ordered with a 3/4 week wait.

Initially, I tried to order the items online then later spoke to a representative to complete the order. He was quite helpful but sadly, I was declined for the the finance application. It was quite frustrating. That's why, I decided to go to the store with my husband. Staff were all nicd and accommodating. Matthew, who assisted us, has been really patient while we were trying to select the products we wanted. He was very helpful and is quite knowledgeable about the items - he answered our numerous questions well.He is a good listener and his unbiased advise allowed us to choose the best products for our need. In addition, Matthew, managed to get my finance application approved when he processed my orders in store. He managed to upsell a couple of Tempur pillows, without being pushy, and was generous enough to get me some discounts for it (I actually did not plan on buying pillows that day😊). Superb service! Can't wait to see my new bed and mattress in the next 4 weeks, I hope... 😉

We purchased a mattress from Dreams back in March of last year for our holiday home on the IOW. We were so satisfied with it that we have ordered the same mattress for our home up in Lincolnshire.

The assistant was really lovely and patient as we walked in with no idea what we were looking for!

Staff were very helpful and friendly and they didn’t show me products that were out of my price range

I was able to purchase exactly what I wanted quickly and easily. I was able to extend the warranty for a brilliant price and I was able to take the mattress away with me. The assistant was very helpful.