Dreams - Isle of Wight

We entered the store and looked around without being bothered immediately. After a short time we were offered assistance in the form of "If there is anything you need please ask we are here when you need us" this we appreciated as we do not like to be hurried and we were made to feel at ease. We returned to the store after making our decisions and the staff were again helpful but not pushy in a good way which is why we used your store

The sta ff were attentive yet not overbearing and left us to browse on our own but were close at hand when we need advise or more info.

We were made very welcome by friendly, helpful staff. We were guided to the product we were interested in then, left to ponder on our own so we could test the bed and come to a decision. We didn’t feel pressurised in any way. All in all a pleasant experience. Kind regards Carol & John Wescott

Friendly staff and attentive

Good salesperson

Love the opportunity to try all beds and pillows without being harassed by sales staff. They were there when needed and very friendly and knowledgeable.

In disabled and the advice was first class

Arrived in need of urgent items. Within short time scale walked out of store with all we needed

We liked the way we were welcomed on arrival, offered refreshments, and given a brief introduction of what was available, along with a booklet explaining the colour code etc,. We also like the way the beds were labelled as to comfort/firm etc. This was very important to us and very helpful. The staff even provided extra pillows so that we could really get the 'sleep experience'. And then when we had made our choice, the staff were there to help.

We were immediately offered a cup of tea, which made you feel relaxed and valued. Matthew was informative without being pushy.