Dreams - Isle of Wight

Your assistant Bret was knowledgeable on products,very helpful and polite. The products we were looking for were both available in store for us to examine and try. Highly satisfied over all.

We were given immediate expert and friendly assistance from Matthew Moss. We tried out the sleep match machine which gave us a list of suitable beds Matthew showed us each of these and the pros and cons of different options. Very patient and had a lovely cup of tea too (nailed that and I'm really fussy!). Never rushed, just excellent customer service which is really unusual these days.

We were met immediately, we entered the store, by assistant, called Brett. He showed, my wife, to the bed, that would show up suitable mattresses. He twice offered, us something to drink. He showed my wife, the mattresses, for her to try, explaining the qualities of each. Most helpful. Soon had order completed.

I was greeted by a lovely lady named Kate,very knowledgeable on all the mattresses I tried and made me feel at ease when trying sleep match,I couldn't have asked for better company to walk around the store with.Fabulous set of staff, I will definitely be spreading the word and will be sure to visit the store again for future purchases.#Dreamteam

Our sales assistant was extremely knowledgeable and friendly, and really made an effort to understand and prioritise our needs. We were made to feel very welcome and valued as customers, and are very happy and excited about our purchase!

The girl that served us couldn’t have been more helpful

Staff member very friendly and very helpful. Not pushy and very knowledgeable

The assistant we had was lovely, friendly and professional. He was also in training. Unfortunately, the store became busy whilst we were ordering, the gentleman who was serving us did not understand the system on the computer yet. Instead of showing him how to do it to learn, another colleague came over, sent him to his customers upstairs and took over. He was definitely not as friendly.

Really helpful staff, helped to find what we were looking for and made ordering easy.

The sales assistant Jennifer was very knowledgable and very helpful understanding my mums needs and offering several options.