Dreams - Isle of Wight

friendly helpful assistant enjoyable experience

Helpful sales people . Agreeable and not too 'pushy'

I had already looked on line and picked 3 mattresses that I was interested in, on visiting Dreams Store I was greeted by friendly staff being Matt Moss who was so helpful and showed me the mattresses that I was interested in which I tried out and found the mattress that suited my needs, the whole experience was very satisfying, thank you.

The professionalism, warm welcome and friendliness of JENNIFER was outstanding. I was given coffee, as much time as I needed to browse, plus the expert guidance I sought was provided with patient, enchanting humour . Due to her help I happily purchased the exact bed I need and she could not have been kinder. Thanks to her, I went home "on cloud 9".

The lady who assisted us was brilliant. She was attentive without being pushy. She gave really valuable information which I couldn`t have gotten on line, in fact I would have ordered the wrong mattress if I had placed an order on line and would have had to send it back. She reassured me about delivery and that we would be given assistance. We were also given special offers which resulted in me buying pillows and duvet covers as well. Altogether very pleased. We would definitely go to the shop again.

Friendly helpful staff even given a coffee while waiting for my husband

A quick service with no hassle, and a saleswoman who was polite, friendly, and understood exactly what I was looking for. Who could ask for more?

Very helpful memeber of staff

The bed I'm sleeping on at the present time, I bought from Dreams 8 yrs ago, and have been very pleased with it, which is why I returned yesterday to buy a replacement. I was highly satisfied 8 yrs ago, as was I yesterday, and am now awaiting delivery of my new bed, which will be around 6/8 weeks.

The first time I visited the staff gave me info and advice but we're not pushy so I returned and found them the same. I don't like going into shops where staff drive a hard sell, your staff in Newport Isle of Wight had a natural balance of interest in what I wanted to buy and product knowledge and presented in a natural way not 'too eager to sell for the sake of selling' for this I would recommend them and return to this store myself