Dreams - Isle of Wight

Assistant was knowledgeable and looked up prices to confirm whether cheaper or not. Also tried to find things to entertain our children so we could look around.

On entering the store we were aknowledeged immediately,given a leaflet explaining the colour coding system and offered drinks whilst we browsed,we had a look around and your colleague Jennifer come to find us to check we were ok or had any questions,on deciding on a bedframe mattress and headboard Jennifer then explained the colour options. We sat down to pay and again were offered drinks the whole process was very smooth and easy and Jennifer was fantastic.

The member of staff that assisted me was very friendly and knowledgeable.

Salesman very helpful

Knowledge of products

The shop lay out was very good. We were able to walk around without constantly being asked if we had made up our mind yet. When we did ask questions the assistant was extremely well informed about the products and not at all pushy. Being offered coffee on such a chilly day was a nice touch.

Very friendly helpful staff. Good selection of products. Directed to products we were interested in. Offered tea or coffee. Ordering very easy and everything explained fully.

Staff were super friendly and new excatly what they were talking about.

Very helpful advice and extremely helpful when we needed a mattress urgently.

We walked straight into the store,asked if there was anything I could buy in the king size mattress line and if I could take home that day and they said yes.