Dreams - New Bromley

Good, professional service and friendly. I didn't feel rushed.

The introduction really. As soon as we arrived at the store we were made to feel welcome and valued and then after a few minutes of looking around we were invited to the bed evaluation device and once we were recommended a few of the mattresses we were left to try them out. If we couldn't find one we were shown it with no hesitation and although we decided on one not on the list, it was as a result of the list that we found the one we wanted. Looking at the pros and cons of each one we tried gave us the idea for the ideal mattress that we found. Yes the sales paperwork did take a little time but that was fine to make sure we were getting what we wanted. All in all, a good experience - the time went quickly even though it was 2 hours. :-)

Sleepmatch was very clever and help narrow down options

Very helpful member of staff who displayed expert knowledge of the different mattresses and pillows.

The store had exactly what we wanted. The staff were very friendly and polite and had good knowledge.

Medinat was very attentive, & explained every thing to me very well, she was extremely pleasant, & not pushy in anyway. That is something that puts me off when entering a shop. It was a pleasant experience. I am looking forward to receiving my new mattress. I purchased my last one at your store, & had no problems. Hence my return when another was needed.

Service given by Lynne at your Bromley branch was exceptional.

The mattress that I was looking to buy was available to test out and the colleagues working in the store were incredibly helpful and friendly.

We got the bed we wanted & wasn’t rushed or pressured into buying any particular bed. Just given advise on what they recommend.

From entering the store we were immediately assisted. The staff let us look around on our own trying out the different mattresses which is what we wanted and then readily available to take our order once we had decided. Delivery is just over a week. This is the second time we have purchased at this store and they make it such a stress free task from entering to leaving. Highly recommend using this store.