Dreams - New Bromley

On entering the store we were welcomed in, and asked to use the hand sanitiser at the entrance. This immediately made us feel they were taking our health seriously, which was enormously important, as I was feeling very anxious. We explained we'd come to look at beds without having much of an idea what we were looking for, and were shown upstairs. We were offered some bottled water to take with us, as it was hot in the showroom, which was nice because our visit was likely to be fairly long as we wanted to make sure we chose the right bed. We did not feel pressurised at all to buy a particular bed, Lynne enabled us to complete a test to see which mattress would suit us and offered recommendations from this. We took a long time to discuss our options both with Lynne and also on our own. Lynne gave myself and my husband the space we needed to make our decision. As a result, we left the store very happy, having purchased the right bed for us, and are so excited for it to be delivered.

Great customer service & knowledge of the mattress I wanted to purchase. Hand sanitizer was also available as I entered the store and some bottles of water were offered

Members of staff were extremely welcoming and helpful

Members of staff were extremely welcoming and helpful

Members of staff were extremely welcoming and helpful

Members of staff were extremely welcoming and helpful

We were greeted by very friendly staff when we walked in. Malwina assisted us, she was extremely patient and ensured she kept us as safe and sanitised as possible. She had great knowledge and recommended us the perfect mattress. She was not pushy and took time to understand what we wanted she provided excellent service.

We were greeted by very friendly staff when we walked in. Malwina assisted us, she was extremely patient and ensured she kept us as safe and sanitised as possible. She had great knowledge and recommended us the perfect mattress. She was not pushy and took time to understand what we wanted she provided excellent service.

We were greeted by very friendly staff when we walked in. Malwina assisted us, she was extremely patient and ensured she kept us as safe and sanitised as possible. She had great knowledge and recommended us the perfect mattress. She was not pushy and took time to understand what we wanted she provided excellent service.

We were greeted by very friendly staff when we walked in. Malwina assisted us, she was extremely patient and ensured she kept us as safe and sanitised as possible. She had great knowledge and recommended us the perfect mattress. She was not pushy and took time to understand what we wanted she provided excellent service.