Dreams - Maidstone

I was offered assistance upon entering the store by friendly sales assistant. My only criticism of the store is that on a previous visit last Wednesday at 6.30pm I found the store had already closed at 6pm. The website however states it is open until 8pm. I therefore had a wasted journey. The website should state up to date opening and closing times.

Competent and quick service

YES VERY

Such a friendly member of staff!! Laura at the allington/maidstone store at took into account my budgeting and shared her own oersonal experiences too.

Both my wife and I found the whole process of buying a new bed with Cliff very enjoyable and surprisingly informative. He spent more time explaining how to find the right bed and why rather than trying to "sell" it to us. We learnt a lot and eventually purchased the bed we thought was right rather than a bed we were sold. The cup of tea was nice whilst my wife decided on a headboard too! In all cliff made it a pleasant process rather than the chore I was expecting. Only other comment would be that considering how comfortable the needs are, the chairs buy the desks when you actually place your order are really uncomfortable ;o)

Charles served us and was knowledgeable about the product making it an easy purchase. Great customer service!

Neriman couldn't have been more helpful she showed us how to operate the blow up mattress and was more than willing to find out further information about the product.

Laura was very helpful and friendly.

We started off with Neriman who guided us through the range of beds we were interested in and then she brought the manager Charlie in to finally negotiate a good deal for us

The female assistant was very quick to come and talk to us as we entered the shop, she found out the kind of mattress I wanted almost straight away, showed us what was available in 'medium' and was also knowledgeable about the materials (advising me on the padding because I didn't want wool stuffing). There was no 'hard selling' and no pushiness which is so off-putting in other stores. Finding the correct mattress to buy can be daunting especially as there are so many different types available. But we were able to quickly choose the right one for me because of how swiftly your operative directed us. I'd previously researched and narrowed down a choice of 3 mattresses on another company's website but their stores don't have mattresses in them, so you can't 'try before you buy', which is pretty slack. Really quick and easy to order the mattress very similar to the above in your London Rd, Maidstone store on 26/7/16 and completely hassle-free.