Dreams - Maidstone

Very helpful service

On our visit, we were not pushed into anything we did not want to buy. We told the assistance what we wanted as we already have memory foam and she told us our options. Very help and knowledgeable.

When we first arrive we wernt swamped, we were left to look around and Laura approached us after around 20 minutes. She really helped us pick the right mattress for me and my boyfriend. She made the transaction as swift as possible and easy going!

The gentleman who advised me was knowledgable about the type of bed I was looking forward; he did not waste my time talking about anything but the product which I personally found to be a very pleasant way of being allowed to make a decision without chit-chat.

Staff were very friendly and helpful and helped us decide what we needed and wanted and they took the time to help us with our needs and nothing was too much trouble

Good customer service

On entering your Maidstone Branch, We were allowed to look and try beds out without being jumped upon.Which was great .A short while later Alison aproached us asking if we need help and information. She even got another mattress so we could try out a cheaper option on a bed we were interested in. Beverages was offered through out our stay.We were allowed time to think about things on our own, before placing our £1500 bed and mattress order. The ordering was very clear and straight forward. Alison went through everthing from start to finish, we were very impressed with her, we would recommend Dreams to anyone in the future.

On both visits to the shop (London Road, Maidstone,) I was looked after extremely well by Laura.

Cliff, our sales rep, was extremely knowledgeable in the science behind the keys to a good nights sleep and took his time to help us choose the right bed.

I have recently been suffering with a bad back, so I needed a new mattress and something that would be more supportive of me and something that would make sure my back pain doesn't come back. When I came into the store all of the sales assistants was busy, so me and my partner sat on a few beds to see what we preferred and then after a few minutes we was greeted by Neriman who was incredibly friendly, she had brilliant product knowledge and understood my needs incredibly well. Neriman got us all different kinds of pillows to try on many different beds to find us what was exactly right for us. Now that we have had the mattress delivered I can see that Neriman did an excellent job as my back pain has completely gone and am sleeping much better. I would recommend any friends or family to return to Dreams and if they did, then make sure they see Neriman.