Dreams - Maidstone

Charlie the advisor came straight over to us and offered assistance. He was very helpful and knowledgable and attended to our needs very well. We placed the order for our new mattress within 45 miniutes of arriving at the store and everything was handled very efficiently.

There was a wide range of products available. I liked the fact that you could buy a complete bed, or just a base and then choose a headboard, although I wasn't particularly impressed with the selection of headboards available! Charles was an extremely attentive and helpful assistant; not only was he very knowledgeable about the different products on offer but he offered me sound advice about the type of mattress I should buy for the position that I sleep in.

The whole experience was very well handled right throughNot rushed into making a decision good explanation of the product

Range and value

Fast, friendly and competitive service.

The assistant was very professional, friendly and helpful. Some of the information we required was not in the book. He managed to find out what we needed to know.

Was made to feel at ease and the lady who helped us, Angela, seemed very knowledgable about the products.

The Dreams Colleague, Angela, was very helpful, we particularly liked the fact that she gave us freedom to browse before offering assistance. We don't like hard sell tactics and if we had been approached in this way we wouldn't have stayed, thank you Angela. She was very well informed regarding the mattresses we were interested in and gave us plenty of time to make our decision.

From the moment we entered the store found it friendly and relaxed. Sales person very knowledgeable and listened to specific needs of both myself and my wife. Couldn't have asked for a better experience.

Angela was extremely helpful in explaining the products and showing us them in the store.