Dreams - Maidstone

Assistant very knowledgeable answered all of my questions quickly sorted out my order

The Dreams assistant, Neriman Aydin was first class.

Excellent sales assistant. Able to browse before assistant offered help

Detailed information on mattress. Time taken to understand our requirements. Left to try mattresses for as long as we needed. Didn't feel pressured.

All staff were helpful and had good knowledge of the products

We only went in to browse with the intention of coming back during the January sale however the offers available and the tremendous help we received from the salesman ensured that we placed an order straight away.

Following a visit to another mattress store, heading to Dreams made us realise what an easy mistake we could have made when ordering a mattress. Cliff from the Maidstone branch was exceptional.......he spent 30 minutes to an hour with us and in the end came out with a superb mattress (more than we expected to pay) and happy in every way. Even ended up buying 2 temper pillows. Delivery options so close to Christmas was fantastic. Very happy customers!

I went to Dreams because a friend had bought a mattress there and is very satisfied, so it was our first choice. The assistant gave us a bit of time on our own and then he approached us with help. His knowledge of the products was phenomenal, he could answer all our questions and explained everything very well. We went there just to have an idea of what mattresses we could buy and we came out of there with a purchase!

I was offered assistance as soon as I entered the store but left to browse the store without bother. When I asked for assistance it was immediately available. The purchase was fast and efficient and friendly. Very happy with my whole experience. Thanks

Was served by Richard who was approachable and knowledgable about products and most importantly was not interested in selling us the most expensive thing in the store! Helped to solve a problem whereby once we had chosen our bed to find out it was not available for delivery when we needed it, he liasied with the manager to arrange for us to be able to purchase the show bed of the one we wanted at a reduced price so we could have it on the specified date we needed it! Couldn't have asked for more and had free pillows thrown in as a thank you from the staff for being so understanding.