Dreams - Maidstone

Good selection of beds and mattresses on view. Good amount of staff in the shop and didn't feel rushed or pressured at all. Charles dealt with my order and was very knowledgable and helpful when placing my order, understanding that the bed couldn't be delivered for a few weeks.

The assistant was friendly but not pushy, so we felt comfortable taking our time to make our choice

From the time we entered the store we were made to feel welcome and were not pressurised into anything the staff were very helpful at all times

Very knowledgeable staff. Good choice of products, prices reasonable compared to other items on market.

Cliff, your colleague and guide to the mattress and accessories we purchased, was very knowledgeable. He introduced us to the various options after we had explained our requirements, personal problems etc. and explained in detail the pros and cons of the most suitable mattresses and pillows. With his recommendations he carried out tests on firmness and suitability, and guidance on the use of the products was given. We both felt we were extremely satisfied with Cliff's guidance and knowledge and had received a very good personal treatment. We would have no hesitation, based on our experience of recommending Dreams to others.

The guy who helped me choose was extreamly helpful and friendly. It was nice to receive such good customer service. This is generally not the customer exterience I receive in shops. Big thank you

The lady that assisted us was very helpful and listened to what our needs was then showed us a few options based upon what we wanted

Angela the sales assistant that dealt with us show great knowledge and understanding of products and our needs and was very helpful and very patient plus gave us all the information about any product we asked about and also showed us an alternative option

Nice friendly staff who new what they were talking about and the fact that your products are made in this country

The sales assistant was there when we needed her but gave us time and space to discuss our purchase. There was a wide range of products to choose from and all of the staff showed an interest in our choice and all offered first hand experience with the product we were interested in. We never felt under any pressure to make a purchase. The store was well laid out with plenty of written information about the different mattresses, ultimately being encouraged to actually lay on the different mattresses and try them out is a great way to make your choice.