Dreams - Maidstone

We were under no pressure, we were not rushed in any way and we were given plenty of space to roam and choose our mattress, without anyone breathing down our necks, we were offered drinks too.

I was highly satisfied with the service of Neriman and other staff at the Maidstone Store. I came in on Friday and spent time with her explaining different options so I came back the following day to finally choose a bed. I appreciate that the staff did not pressure me into making a choice quickly.

Polite ,courteous, friendly and very helpful assistant.

Asked if in need of assistance shown were to find what we were looking for and left to make choice but available if needed !

The assistant showed me what I wanted, a single bed with storage opening at the side, although this was demonstrated on a double bed, also different types of mattress.

The mattress I purchased was £99 and therefore I had to pay a delivery charge. The assistant went out of her way to find the code which allowed Saturday delivery at no extra cost.

Friendly Service, good knowledge, easy to talk too

Very nice assistant in the store, item had a discount that I was not aware of and this was pointed out to me by her saving me £41.00. Then I was offered and accepted a nice cup of coffee and a free pillow. From Paul at www.thecoppersculptor.co.uk What more do you what, very pleased

We were assisted in our deliberations by Cliff, an extremely helpful and knowledgeable sales representative. There was no pressure, we were asked if we needed any help and when we told him what we were considering, he gave very clear and concise explanations and information about the items we enquired about. Having considered all the information and advice he gave us we felt confident in going ahead with the purchase and subsequently placed the order. We did actually spend more than we had intended, but this was because of the way we were treated and the advice we were given - and the fact that we were able to spread the cost over a period that suited us! The store was extremely clean and a pleasure to walk around, with a great range of bedding products on sale for our consideration. At no time did we feel under any pressure to complete the purchase, Cliff was happy to advise and let us make our minds up at our own pace - something that is lacking in other shops who simply want to push you into a purchase as quickly as possible. Overall, great service with a choice of items that would suite any budget.

The store assistant was very helpful, I have sight problems and my husband is disabled so the help was much appreciated.