Dreams - Maidstone

The two women listened to our requirements and put forward the options which they then amended to suit the delivery times we had. The bed was delivered on time and erected quickly. All staff were very helpful and pleasant.

Marie the assistant manager at dreams in maidstone was just so lovely. She was very friendly,knows her products well and gives you all the time you need to make a purchase

Cliff @ Maidstone was v professional approachable & efficient with our wardrobe order.

Very happy with manager. Very polite

The staff were very friendly and welcoming. The lady who served me, Maria, took time to listen to my needs, had good knowledge of the products available and even provided me will a cool drink on what was a very hot day. She refused to let me carry the items purchased to my car as I had hip pain (my reason for my visit was to purchase a mattress memory foam topper to ease the discomfort). Instead, an equally pleasant gentleman carried the item for me. The whole experience left me feeling like a valued customer, very unusual in this day and age. I would definitely recommend the store in Allington, Maidstone to others and will visit again the next time i need anything.

Staff, especially Angela, were polite, professional and knowledgeable and products were well presented.

Maria was very knowledgeable, available without having to wait, and stayed with us, answering questions and making other suggestions without being pressured into a "hard sale" nor abandoning us. she had just the right attitude and balance of being helpful without being patronising. we left the store having purchansed more than we intended and spending more than we had expected and it was all down to Maria.

Colleague who helped us was polite and helped us find what was in our price range. Very friendly as she and another colleague made me feel very comfortable and relaxed about my purchases.

The store had a number of mattresses which I tried and I found one I was happy with. The salesman was friendly and helpful.

Once again it was a pleasure going into Dreams to select what we were seeking,this time we were greeted by Clifton who explained the qualities of the different mattresses in detail and advised accordingly. Zarvi took the order explained exectly what was involved and what other services are available, thank you. In addition I would add that this is the second visit to dreams in the recent past, previously we were served by Maria, again very helpful, and if I failed to mention the lady previously I feel I should this time or again!! On both occaisions we were made cofortable and offered coffee, as and when necessary we will return!