Dreams - Maidstone

Your employee, Maria, was very helpful and very knowledgeable regarding the base I needed to purchase. She also provided useful information regarding assembly and disposal of old base.

My husband and I went to Dreams in Maidstone as we had purchased a Tempur mattress from there before and was happy with the service we received then. We had only been in store for a few moments when a lady came over to say hello and ask if we needed any help, we told her that we were looking for a mattress not really sure which type, after giving her a few requirements that we needed she happily showed us some that could be suitable, Laura was very knowledgeable which after finding one we thought suitable, Laura asked if we would like a coffe or tea while we think about it. Mind made up mattress will be delivered Tuesday, can't wait. Thank you Laura you were amazing and such a lovely lady.

Neriman was very helpful in our two visits to dreams and answered all our questions. Nothing was too much trouble and she even allowed us time to think through our purchase. No pushy sales!

The people serving us were very healthy

The overall experience was great, the only small criticism would be that the staff were approaching overly attentive, with all members of staff trying to offer tea, coffee and assistance.

Maria was exceptionally helpful and really could not do enough for us.

Excellent customer service. The colour coding of the beds was great. It made it very easy. The explanations of the different types of mattresses was most useful and made the decision making much quicker and better.

Lady that served us gave us excellent service and explained products well.

Angela the Dreams sales assistant was so knowledgeable about all the mattresses made it much easier to know what we needed and what was right for us. We weren't rushed or badgered and the deal was quick professional and very friendly.

We didnt feel pressured into anything maria was very kind even made us hot drinks and we felt over all relaxed talking to her about the mattress we where after.