Dreams - Maidstone

Not overpowering but gave us enough information to make a decision

Very friendly staff that weren't pushy. Gave us time to have a look around and were there when we had questions

Our experience was very good. The salesman was very knowledgeable about the products and explained about technical details in a manner that we understood.

The options for my purchase were clearly explained to me. I did not feel under any pressure to purchase, although having explained my requirements to an assistant, he did immediately identify a specific product which I did then purchase.

We found the item we were looking for quite quickly. Angela then helped us complete our order in a friendly and helpful manner.

We spoke to the assistant she understood what we were looking for. Offered us refreshments offered us advice on how to try the beds ie for a while so body adjusts. Gave us time and checked on us asking if we had any questions. Took time to talk to us but was not at all pushy. Did not stalk us like a car show room.

Cliff made our visit and purchase a delight. He was highly knowledgeable and was attentive to our needs. It was his service along with Dreams choice of products that lead us to our final decision. We would most definitely recommend Dreams as the place to buy the dream bed.

I was served by Angela who was a delight to deal with. Her product knowledge was great and she wasn't pushy yet managed to up sell at every opportunity. All in all a great service

I visited the store with my Nan and Angela assisted us. She was fantastic and really great with my nan. Even encouraged my Nan to try and lay on one of the beds, gave us some pillows to test etc. I was really pleased with her service.

I have high expections of my experience in any shop I visit. Most of the time I am disappointed usually because they don’t understand their product or even care. In your case I was pleasantly surprised, you cared, helpful, didn’t pressure me, new your product and finally, willing to discuss any issues I had. Well done