Dreams - Maidstone

The sales person was very knowledgeable. No question was considered too trivial and he spent time understanding our needs and finding the right products for us

Overall experience from start to finish was hands on, polite, friendly and rewarding.

We were greeted as soon as we entered the store, we were advised to make use of the software which tells you which mattresses are best for you. This gave us confidence when selecting mattress, and allowed the manager to help us select the best mattress. We were shown suitable mattresses within our very limited price range, and offered a better mattress than we would normally be able to purchase as a clearance item. I felt we were listened to, and every suitable product was found without fuss and very quickly. Being a clearance item, it was great as we also got a bargain. However, it was not just the price, but also the excellent customer service given by Zarvi the manager at the Maidstone store. At no time did I feel pushed to buy, but I did feel our financial needs and comfort requirements were well attended to. I couldn't recommend him and his store more, and have been telling friends and family of my great experience there. I will not go anywhere else.

The member of staff was very informative around beds and mattresses

The salesman(Mark)was very helpful, he was polite, had good product knowledge without being overbearing, and most importantly he listened (unlike most salesmen) to all our requests hence we were extremely happy to complete the deal.

I knew what I want d . The assistant ask d what I needed , bed base . I chose the one and colour , and paid within 10 mins . I continued my day . Well done dreams !!!!!!! S. Smallbone

Cliff was so informative and made us feel both at ease, he didn't pressure us but knew exactly what issues we faced with our current mattress. We were so impressed with the different mattresses shown to us, rather than being shown the most expensive first which is so often the case. Great team of staff at Maidstone Dreams and particular thanks to Cliff who was professional and very knowledgable throughout the process making it very swift and easy for us. Thank you.

Polite and friendly staff allowing you to wander around without be hasselled but available if needed.

Staff were very helpful. Showing correct amount of attention

The assistant was extremely friendly and knowledgeable. The electronic mattress machine recommended the type of mattress we initially thought we wanted and the assistant allowed us time to choose with trying them numerous times without rushing or hurrying us. Great service and we got a cup of tea