Dreams - Maidstone

We only popped in to look but the salesman Clifton was so helpful knowledgeable and friendly. He talked us through any doubts we had and we decided we would go ahead and buy. Great service well done !

The man that served me was lovely and so helpful, he was very good at helping me find the right mattress for my needs .

I was helped by Bibek at my first visit, he took time to find out what I wanted and invited me to try the analysis beds to make sure that I got the right mattress for my needs. He explained exactly what would happen. He then showed me mattresses that would be most suitable, I told him I wanted good value for money so he did not pressure me to chose an expensive mattress. He was very professional, polite and helpful. He was quite happy when I explained that this was the first store I had visited and wanted to look around. He explained about the special deals and that they would end in a couple of days. When I returned the following day to place my order I was served by Zavvi, he was equally professional and helpful and processed my order quickly, he arranged for delivery and explained that the delivery people will call me on the day to confirm arrival time. Overall I was very pleased with the shopping experience.

I was deeply impressed by the depth of knowledge shown by Cliff. He clearly knew his product and knew what was required for my wife and I. I was also impressed by the technology and how it was used but more importantly how Cliff assessed it

Zach and the manager Zarvi who took the order, were extremely patient, helpful and friendly. They understood what my needs were in terms of the type of beds I wanted, my budget.

Upon my arrival at dreams Maidstone I was greeted swiftly by a lovely young man called Zachary. I was offered a drink and then asked what kind of product I was looking for. Zachary guided me round the different products explaining all of their functions and key points in great detail and managed to find me the perfect product which I am over the moon with. Would highly recommend Dreams Maidstone and I also be recommending the branch to my family and friends.

The staff were so helpful and nice , good humour very pleasant experience.

Very impressed with the amount of products available, the helpfulness of staff, the Sleep Match system and the ease of ordering an item.

As I walked in the store, a sales member approached me with a smile asking if needed help and as I already knew what I wanted I asked for the specific bed that I was looking for and he quickly showed me where it was... very happy with service overall, the delivery guys were ever so clean and tidy and super quick assembling the bed

Member of staff very helpful. We loved the Sleep Match system - this captured my son's interest. The items quoted from this were very expensive and we would have left the store but the staff member was able to advise of cheaper versions and offers available. It was also made very clear that we could try out the beds and there were no worries about not touching items or hygiene.