Dreams - Maidstone

The staff were extremely helpful and understanding. Also received a good deal for the items we purchased finally.

The sales person was so helpful and knowledgeable nothing was to much trouble he was very professional.

Zachary the assistant that served me could not have been more helpful and patient a true professional absolutely brilliant

Cliff made my buying experience very easy

From the minute we walked into Dreams the friendliness and service from the staff was wonderful. Zarvi was extremely knowledgeable about everything we needed to know. He explained everything in a manner that we could totally understand and assisted us in making the best choice for our needs. His manner and friendliness put us totally at our ease.

Cliff the sales man was on point with what we was looking for, and was extremely knowledgable of tempa mattresses, sleeping patterns, posture, the in depth Knowledge of the recycling of the used beds and mattresses was really insightful and that it all gets re used, which is a breath of fresh air, we had our 2 children with us as well but he was extremely good with keeping them entertained while he was. Spring is out with the sleep patterns, We will be recommending Cliff to family and friends for any future purchases,

Very knowledgable and friendly staff who advised us of all the options open to us

Hi Dreams, I know most of the time people often moan , however in this case I found my experience in visiting my local Maidstone Branch to be very pleasant and were extremely satisfied with how very helpful Bibeck was, I was looking for an adjustable single bed as I suffer with constant severe pain, I have a spinal injury and have no right arm and use an electric wheelchair. Credit were it is due, Dreams certainly in my opinion did me proud and took the time and trouble to help me. Bibeck was very helpful and it was a pleasure talking to him and to be fair I had mot intended in buy a bed today however on seeing and test driving the adjustable bed, I felt it was so very comfortable I could of easily had fallen asleep, bearing in mind I do not sleep very well due to severe pain. I am looking forward to get my new bed and may I say Well done Dreams, excellent good service. Many thanks From David

The sales assistant was extremely helpful in assisting us with our choice of mattress. We were very impressed with the Dreams Sleep Match technology which assesses your body shape and sleeping position. It meant we were guided to try fewer mattresses taking away the confusion of trying too many and not really knowing which one is right for you. We came away feeling what a great personal service we had received and glad we had chosen to visit the store rather than buy online.

Greeted by name when we arrived at the store by Zak who was expecting us. Immediately offered a hot drink and made to feel very welcome. We started on the sleep machine and then reviewed the recommended products. Zak is very knowledgeable and took our personal circumstances into account, explaining why certain mattresses were not suitable for our existing bed and what our options were. At no time did we feel pressured into going for the most expensive item but were freely allowed to make our own choice. Though our purchased item was not in the Sale, we were offered discount on some smaller items which was much appreciated. The whole process was relaxed, informative and we made our choice based on our experience without any exaggerated 'sales spiel'.