
By Prem | 11/16/2019
Very good service

By Jude P | 11/13/2019
Good quality products at competitive prices. You sale lady,Neriman is very professional in her approach to customer, good product knowledge and a pleasure to deal with.

By CJ | 11/13/2019
We already knew what we wanted by looking online but the assistant was so so helpful and showed us where all the products were so we could try them out. He was really friendly and made the whole experience a pleasure. He explained everything so clearly about the finance and extra cover etc.

By LinE | 11/13/2019
Polite and very helpful assistant who was not over pushy

By Joe C | 11/10/2019
Member of staff, came up to me within seconds of walking in the store to offer assistance. She recommended use of the mattress selection device that was very impressive. After that I was recommended a good selection of mattress tailored to myself. After laying on the recommended mattress I chose my favourite and moved on to the payment and delivery options, that were made very easy and convenient. Also got a free coffee would recommend to everyone.

By Will | 11/9/2019
All staff there were friendly and helpful. The gentleman who sold us the product knew all the details we needed to know off the top of his head.

By Warren T | 11/9/2019
The salesman Cliff was very good and very friendly. His knowledge was excellent and took time and with us. He listened to what we wanted and showed us numerous products in different price ranges until we were satisfied. He is a credit to the company.

By JOHN D | 11/9/2019
I was hugely impressed by the knowledge, customer care and attentiveness of the store manager who served us. I felt completely comfortable in making a decision on what to purchase, and he helped us with our needs and finding a product that fitted into our budget.

By V & Rich | 11/9/2019
We visited the store knowing they have the bed that matches us to the best mattress. What a great system and the staff were wonderful. Neriman showed us all of the suited mattresses and we found the one we both loved and we just knew it was the mattress for us. She then helped us find a suitable bed frame and headboard. She was more like a friend showing us around and giving advice, nothing like some places where the sales people are more interested in landing a sale and don't give us the time to think about what is a very big and expensive purchase. Anyway, Neriman was great, she gave us a quote and we couldn't order right away because we were waiting on our move date for our new home. We have back about a week later hoping Neriman was there and she was, we were so please and we sat down and ordered our new mattress, frame, headboard, pillows and bed cover plan. Overall experience was great, the customer service was spot on, thank you Neriman! It would be nice to have the bed arrive a little sooner than December 3rd, but it's not that much of a wait in comparison to other bed shops. We recommend Dreams for the customer service alone but even the offers they have from time to time.

By AllanG | 11/9/2019
The female member was very helpful an knowledgeable about the products on offer. I made my order later after leaving the store by phone, again same member of staff was so helpful again even though there was a couple of issues with the payment ( eventually sorted ) and with computer system mucking about. Great service looking forward to the prompt delivery.