Dreams - Maidstone

The sales lady wss very helpful, offered is tea and coffee and invited our dog inside the store. That sealed it for us.

Cliff who served us was excellent. He got the information over to us that we needed without boring us or ever appearing pushy. Impression was of professionalism and desire for us to get what we needed. Of course we walked out having spent twice as much as we had thought we would but we can appreciate that professionalism from the other perspective as well. Truth is, we believe we were sold what we needed.

Rachel served us and she was very friendly, knowledgeable about the products and was very helpful

It was second visit as the first time I was on my own and this time I brought my husband with me. We were assisted by Angela and she remembered exactly what I liked the previous time. Angela gave us excellent customer service. My overerall experience was very stress free and simple.

The assitant was very knowledgeable and was able to give us good advice which led to us ordering a very good product suitable to our needs and price.

We visited Dreams knowing the type of bed we wanted (having previously looked it up online) but were a little lost with the size of the bed that we wanted and the type of mattress we'd like. Zachary was absolutely amazing. He helped decide on a bed size by giving us some accurate measurements and showing us the difference between the two sizes. He then took us over to the SleepMatch scanner, talked us through it and got us a coffee while we were being scanned for the best mattresses (highly recommend doing this). He then showed us around the recommended mattresses and let us try them out and ultimately choose which we wanted. This trip would have taken far longer and we'd have come away with a mattress that wasn't right for us, without Zachary's help.

A very clean store, very friendly staff with a lot of knowledge and extremely helpful. Good range of products.

The staff were more than happy to show me round all the suitable mattresses many times even when I wanted to try the same 3 mattresses many times! Will always go back

Zachary who served me was very helpful and informative and was very friendly with my little girl and managed to keep her occupied and apart of the conversation whilst completing my order. He was very accommodating in helping me try out several mattresses and to finish it off you could deliver on the day that I requested.

Cliff was very helpful and knowledgeable and didn't push us at all. Very good experience.