Dreams - Maidstone

On entering the store we had time to have a good look around .Then was approached by a member of staff and was very helpful in helping us to decide what was right for us without putting any pressure

We were assisted by the store manager who's knowledge and assistance in getting us to select the best mattress and bed was second to none. The use of the smart bed technology was also very impressive.

The member of staff who served us took the time to find out exactly what the requirements were and then did the sleep assessment. He then spent time showing us what the best options were and explained clearly about the different type of mattresses. Finally, he carried our purchase to the car -great service, thank you!

When entering the store I was approached by a member of staff, she greeted me and left me to have a look around. She then come back over and asked me if I needed any help, and talked me through the product I was purchasing. I was extremely delighted with my service and how patient and polite all the staff were towards me. I was even offered a warm drink!! I would definitely recommend my friends and family to the store.

I was dealt with very efficient.

The customer service was amazing very helpful in understand the needs we had and the back problems and showing us the best way the beds would benefit us

The store staff were really helpful and allowed us to use the electronic mattress to enable us to choose the correct bed for our needs. This gave us a few options and we chose the one we we felt really comfortable on. Neriman then helped us choose the type of base and headboard listening very carefully to our requirements. We even bought 2 pillows as when testing the beds we found the ones on the beds really comfortable.

Very helpful assistant who listened to my requests and didn’t try to rush me around. This is important for me as I am recovering from a stroke and have some physical weakness still. She gave information about the different mattresses and gave me time to process the information and make a decision.

Cliff was extremely helpful in finding me the right pillow for my needs, he even offered to tuck me in. The store manager Zarvi and another very handsome team member Zach really made my day as we were all laughing and joking.

Zachary was very knowledgable and very helpful and nice