Dreams - Cambridge

I was very satisfied with my experience at Dreams. However, I didn't rate it as highly satisfying as I would have wished for more choice of fabric and colour of the bed we bought. Due to the room size we were limited to divan style beds and I would have wished for a different coloured headboard.

Wasn’t offered a drink unlike other customers

Sales team offered my partner a drink after transaction was complete, failed to offer me one during any negotiation. Transaction was difficult, discount on buying a bed and a mattress together not entirely satisfactory

I mentioned that I could get the product cheaper online, the salesman let me go to walk put of the shop then ran over and said they could give me some discount

Because I will only know if I chose correctly after I actually sleep few nights on a new mattress. Until then I keep my expectations lower

because the store was full of workmen and tools

Trying to find a cheap double bed for my son, not much option so had to go for the showroom one

I think being highly satisfied is too extreme. I knew what I wanted and more or less how much I wanted to spend, so I didnt really need too much much assistance.But overall I was happy that the bed could be delivered on the day I wanted, which was crucial for me.

Expensive compared to other stores. Full collection not available in store and nearest stores were very far

It was cold in there