By Sophie Edward | 8/25/2019
Quick and easy Let us look around the store and when we said no to the expensive ones didn't pressure us
By Ross | 8/24/2019
Even though Paul assisted me and was great and thorough, I was pleasantly surprised how all staff were very nice and interested in helping despite them knowing it wasn't their sale. I even returned the next day as I was later unsure of my purchase and another lovely chap re-assured me (i wish i remembered his name another manager if it helps) I was kept constantly informed by emails/texts and the delivery was on time and the guys great, tidy and respectful of my home even taking their shoes off without being asked - they even gave me assistance with a headboard i had bought independent of Dreams which i very much appreciated and was able to attach without any problem once they had left. I would definitely recommend Ruislip branch - it was easy and didn't feel like a chain experience, all the staff I met were lovely - hope to be back to buy another mattress soon for a different bed. Thanks Mrs Ross/210A013403
By JM | 8/23/2019
Very helpful, knowledgeable and understood product and value
By JG | 8/23/2019
Good knowledge of product. Good understanding of customers needs and circumstances. Very approachable and friendly
By Angela C | 8/20/2019
My whole experience with Dreams was relaxed and informative.I was offered a coffee or tea by Paul the assistant .I declined as just had one but to be offered a drink I thought was a nice approach to customer relations.I was guided through the bed experience which was a super relaxing feeling which lead to Paul showing me around each bed explaining and answering my many questions!.which was extremely important to me as I needed help with choosing the right bed .Which I choose after feeling so comfortable in the care of dreams.
By Angie C | 8/20/2019
Super shop extremely helpful and friendly assistants I'm glad I choose dreams over the internet or other shops I have recommended dreams due to the whole experience being relaxed environment
By Natalie MS | 8/19/2019
Very experienced and helpful staff. Very welcoming. They made the purchase effortless.
By Mary S | 8/19/2019
Staff very pleasant and helpful and gave us plenty of time to decide
By Ren K | 8/18/2019
Excellent service, great shop with lots of beds and mattresses on display to see and try. No pressure to buy but I will be back. Knowledgeable and friendly sales person called Hemel. Loved the Sleep-match bed taking all my measurements for the most suitable type of mattress. Thank you.
By alexandra a | 8/16/2019
friendliness and helpful staff

