Dreams - Ruislip

Think the dreams policy speach that your poor assistants have to spiel could be just be in the T&C's paper work for the customer to read if they wish so but that is not taking anything away from the assistants professionalism.

My experience at the store was very satisfactory. I was a little disappointed with range of headboards and was only offered a chose of those on display, which was very limited.

I only bought pillows so did not really require a great deal of assistance.

I found the pillows I brought to be rather expensive as I have previously brought similar at a lower cost

No one come over to offer any help & we had to wait for someone to help & it felt very rushed

Because the product was very expensive and there was not a lot of choice in the range that we wanted

The delivery date detailed on your web site did not correspond with the delivery date on your in store system. I'm under the impression rightly or wrongly that because i ordered from in store that I will have to wait for a extra 2 weeks for my order ?

It is a very rare occurrence for me to be highly satisfied with anything as there is always some room for improvement, however small, and it is difficult to confirm high satisfaction when I have not yet had delivery of the goods and assessed the quality away from the store. I suppose one slight concern is whether I could have bought the same elsewhere for less. Nonetheless the visit was very pleasant and rewarding and if the product is as good as I am hoping I shall recommend Dreams to others. Paul who served us was friendly, knowledgeable and not overpowering as that would have prompted our speedy evacuation from the store.

It's shopping, which I detest. I was satisfied with the service although I think the prices could have been more competitive considering it was the end of sale.

Everything was great, apart from we had found a very similar mattress £300 cheaper elsewhere.