Dreams - Ruislip

The pillows I bought for £100 still smell and I still haven't used them. They have a horrible smell it's not going. And I was so looking forward to using them

It's not true that I wasn't highly satisfied, in fact I was very highly satisfied with the level of service received.

Hard to focus in on which matresses were available to match my needs. They were dotted around and not together. Expertise of assistants limited (although they were straightforward about their lack of knowledge, which is good). Preferred mattress not available in extra firm. Confusion on posted prices with differing discounts and inclusions (or not). price for what I wanted higher than I expected, especially at sale time.

the experience was very good. The price of the products were excessive but that was tempur range not dreams.

The staff were very friendly. However, the selection of different beds (not mattresses) was not as much as I thought it would be. There was not a great variety.

Its not a case of not being 'highly satisfied' as we were 'suitably satisfied' and enough to complete our order after also visiting another bed shop.

One Computer was broken so it took a while for the one working computer to be available.

Very friendly and helpful staff. Prices are high and the cost of headboards is ridiculous.

Alex at he Ruslip manor store who served me was fantastic, polite, helpful and not pushy. Other male colleagues sitting around didn't give a very professional impression, slightly indifferent and rude.

i thought Paul was very knowledgeable and very helpful.