Dreams - Dundee

Very helpful and friendly staff, clean and safe store. Good range of beds and prices. Very helpful scan machine to narrow down choices.

The customer assistance was very helpful at explaining all the pricing and the different options about the product

very friendly staff with a great knowledge of all types of beds etc

Starting with the computerised mattress selector was great - taking images or your body and working out pressure points of your body and then recommending a choice of mattress I should try. I was also given a chance to try all the different types of mattress with a head pillow.

Tommy was a great salesman. Very knowledgeable and great with our newborn. Would highly recommend.

Very pleasant, knowledgeable salesperson. Gave us time to look at our options and ask questions .

Our customer service advisor was Russell, he was very helpful and knowledgeable in explaining the product we required,answering all our questions and really matched what we needed. Having retail experience myself at a management level I was highly impressed.

The most important thing for us was to be able to try the mattress. We got an assistance in the store. Russell was very kind and helpful. He also recommended several mattresses that we could try and find the most perfect for us. The payment went without problem. While we waited we got a hot chocolate which was very delicious and we were able to talk to Russell very well. He answerd all our questions. In addition to ordering and insurance, we also received a free protector and a pillow package. :)

Steven was very friendly, knowledgeable and gave us space to make a decision without being pushy

The store colleague in the dundee store was exceptional he couldn't do enough